Herb Haven ("we", "us", "our") operates the Herb Haven rooftop lounge, bar, and dispensary in Bangkok, Thailand, together with our website, online menu, and social media pages. This Privacy Policy explains how we collect, use, and protect information when you interact with us online or in person.
We may collect: contact details you give us (such as name, phone number, or email when you make a reservation or message us); messages you send us on Facebook, Instagram, LINE, or our website; and basic technical data such as device and browser information when you visit our site. We verify that customers are of legal age where required by law.
We use information to respond to enquiries and bookings, operate and improve our venue and online services, send updates you have asked for, run and measure our marketing and advertising, and meet our legal and regulatory obligations.
We manage our own Facebook and Instagram Pages and may run advertising through Meta's platforms. When you engage with our Pages or ads, Meta processes information in line with Meta's own data policies. We do not sell your personal information.
We share information only with service providers who help us operate (for example, hosting, payments, and analytics), and where required by law. These providers may only use the information to perform services for us.
We keep personal information only as long as needed for the purposes above or as required by law, and we apply reasonable measures to protect it from loss, misuse, or unauthorised access.
You may ask us to access, correct, or delete your personal information, or to stop sending you marketing messages, by contacting us using the details below.
Our services are intended for adults of legal age. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new "Last updated" date.
If you have any questions about this Privacy Policy or your information, contact Herb Haven at Bankproit@gmail.com.